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Privacy Policy

Effective Date: 01/03/2026

This Privacy Policy describes how The German House SARL (“we,” “us,” or “our”) collects, uses, and discloses information when you use our website https://thegermanhouse-lb.com (the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Service.

1. Information We Collect

We may collect different types of information in order to provide and improve our Service.

Personal Information

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you.

This may include:

  • First and last name
  • Email address
  • Phone number
  • Address or location information
  • Information submitted through contact forms or account registration

Account Information

If you create an account on our website, we may collect and store information related to your account, including login credentials and activity related to our services.

Usage Data

We may automatically collect information about how the Service is accessed and used.

This may include:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Date and time of visits
  • Time spent on pages
  • Device identifiers
  • Diagnostic or analytical data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information.

Cookies may be used to:

  • Maintain website functionality
  • Remember user preferences
  • Improve the user experience

You can configure your browser to refuse cookies. However, some features of the Service may not function properly if cookies are disabled.

2. How We Use Information

We use the collected information for purposes including:

  • Providing and maintaining the website and services
  • Managing user accounts
  • Responding to inquiries or contact requests
  • Supporting operational activities through our internal systems
  • Monitoring and analyzing website usage
  • Improving the functionality and performance of our services
  • Detecting, preventing, and addressing technical issues

Our operational systems may include internal management tools such as Odoo for service and operational management.

3. Data Storage and Processing

Your information may be processed and stored using internal operational systems used to manage services and operations.

These systems may include secure cloud-based platforms used for customer management, service delivery, and operational administration.

By using our website and services, you consent to the processing of your information as described in this policy.

4. Disclosure of Information

We may disclose personal information if required to do so by law or when we believe in good faith that such action is necessary to:

  • Comply with legal obligations
  • Protect the rights or property of The German House SARL
  • Investigate potential misuse of the Service
  • Protect the safety of users or the public
  • Defend against legal claims or liability

5. Data Security

We implement commercially reasonable administrative and technical measures to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Service Providers

We may engage third-party service providers to help operate our website and services, including platforms used for website hosting, operational management, or communications.

These providers may have access to personal information only to perform tasks on our behalf and are obligated not to use or disclose it for any other purpose.

7. Third-Party Links

Our website may contain links to external websites that are not operated by us.

We are not responsible for the content, privacy policies, or practices of third-party websites. Users are encouraged to review the privacy policies of any external sites they visit.

8. Children's Privacy

Our services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected without appropriate consent, we will take steps to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page, and the revised policy will become effective immediately upon publication. Users are encouraged to review this page periodically.

10. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us:

The German House SARL

Email: contact@thegermanhouse-lb.com

Website: https://thegermanhouse-lb.com/contact